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Private Sector Innovation



When the Massachusetts Department of Transportation (MassDOT) decided to convert the entirety of its toll road network to All Electronic Tolling, the project was sure to be a massive undertaking. MassDOT contracted Raytheon for a Design-Build-Maintain effort to deliver the new network of 32 AET toll zones on a tight deadline before the 2016 holiday season.  Raytheon receives the Private Sector Innovation Award for its implementation of MassDOT All Electronic Tolling.

Three months into the project, MassDOT issued a change order to change from Janus (E-ZPass) Readers to Multi-Protocol Readers (MPRs) in support of nationwide interoperability efforts. The change in technology required significant redesigns of gantries and wiring, and was expected to delay the project three months.

Raytheon remained committed to the original deadlines and responded to the change with an innovative accelerated construction schedule: gantry construction was performed concurrently instead of sequentially. Overhead cross members – with tolling technology attached – were assembled off-site as the vertical supports, power, and communications infrastructure were put in place along the road.

MassDOT anticipated 2-4 consecutive nights of road closures at each toll zone to construct the overhead components. Building the cross members off-site and delivering them to the toll zone shortened lane closures to six hours per zone. Traffic was fully stopped for only 15 minutes. This innovative process cut a remarkable 90 days from the construction schedule and completely negated the anticipated MPR delays. The new AET network went live on its original schedule in October 2016, 21 days before Thanksgiving.

The project’s quality has had an immense measurable impact on drivers. Not only did Raytheon’s innovative schedule minimize travel disruptions, converting to AET has shaved 12 minutes in each direction off the commute to Boston from suburbs in Western Massachusetts. Spread over the average 132,000 daily commuters, the AET network saves drivers 264,000 hours every week.


CDM Smith

CDM Smith developed its National Interstate Tolling Analysis Tool (NITAT) for the U.S. Federal Highway Administration (FHWA) as part of a wider interstate tolling study. This computer traffic model, the only one of its kind, is a sketch-level planning resource for modelling potential traffic and revenue impacts of tolling segments of the toll-free interstate system that are currently toll-free. NITAT allows users with no modelling background to run scenarios  for the entire interstate system, for 48 individual states and for most other major highways and tolled facilities. It disaggregates more than 3,000 counties and urban areas across the United States into nearly 7,500 traffic zones and incorporates National Bridge Inventory data for major bridges on the interstate system. The model can compare different options for toll rates, deliver separate analyses for car and truck impacts, estimate capital and operating costs associated with toll collection, and assess impacts on network performance, safety and fuel consumption. One model run found that, if all-electronic tolls in the range of $0.04 per mile for cars and $0.10 per mile for trucks were added to the entire non-tolled interstate system, average annual revenue would exceed $46 billion in 2011 dollars.


ETAN Industries

ETAN Industries delivered FastLane—The Financial Accountability Solution for Tolling in 2013, under an emergency procurement with the Miami-Dade Expressway Authority (MDX). The agency needed timely access to a complete toll-by-plate account management system, with clear financial accountability in the billing and collection process. The $17 million project delivered flexible, reliable, accurate billing, consistent, accurate reconciliation of all financial accounts, full in-house access to current operational and financial data, and superior customer service, allowing MDX to concentrate on its core expertise—building, operating, and maintaining roadways.

IBTTA’s Toll Excellence Awards recognize the very best the international tolling industry has to offer. Each year, we celebrate IBTTA member toll agencies whose creative, innovative, positive programs set a new standard of excellence. In 2015, a new award has been created to recognize the contributions made by the private sector. By providing wide recognition for a job well done, the Toll Excellence Awards speed up the transmission of new ideas and emerging practices throughout the industry.